Shipping Policy

Last updated: March 17, 2026

At KINGS WAVE GLOBAL SERVICES, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines our delivery timelines, shipping methods, and important information regarding your orders.

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1. Delivery Timeline

• Lagos: Orders are delivered within 24 hours.
• Outside Lagos (e.g., Abuja, Ilorin, Ibadan, Port Harcourt, Aba, Kano, Kaduna, Jos, and other cities): Delivery typically takes 2–5 business days.

Please note that delivery times may vary due to unforeseen circumstances such as traffic, weather, or logistics delays.

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2. Shipping Methods

We use trusted courier partners to ensure that your orders are delivered safely. All items are packaged securely to prevent damage during transit.

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3. Shipping Fees

Shipping fees, if applicable, will be calculated at checkout based on your location and order size. Any promotional free shipping offers will be clearly stated on the product page or during checkout.

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4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp to monitor your shipment.

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5. Delivery Issues

If your order is delayed, lost, or damaged during transit:

• Contact our support team immediately via email: sales@kingswave.ng or WhatsApp: +234 903 095 8834 / +234 813 115 3469.
• Include your order number and details of the issue so we can assist promptly.

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6. Important Notes

• Orders can only be delivered to the address provided at checkout.
• Please ensure your contact information is accurate to avoid delays.
• KINGS WAVE GLOBAL SERVICES is not responsible for delays caused by incorrect or incomplete addresses.

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This Shipping Policy ensures that our customers know exactly what to expect regarding delivery timelines and procedures.